It sounds like you might be experiencing a technical issue with the platform. Here are a few steps you can take to troubleshoot the problem:
1. **Check Your Internet Connection**: Make sure you have a stable internet connection. Sometimes, a weak connection can prevent submissions.
2. **Clear Your Browser Cache**: Clearing your browser's cache and cookies can resolve many issues with website functionality.
3. **Try a Different Browser or Device**: Sometimes, the issue could be browser-specific. Try submitting your project using a different browser or device to see if that helps.
4. **Review Submission Requirements**: Ensure that you have filled out all required fields and that your project meets any specific guidelines set by the platform.
5. **Contact Support**: If none of the above steps work, it may be best to reach out to customer support for assistance. They can help identify any issues with your account or the platform itself.
If you're still having trouble after trying these steps, getting in touch with the platform's help desk would be the best next step. They can provide more specific assistance tailored to your situation.
— Assisted answer