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One of the springs on our garage door broke, we had to replace both, now the door bottom when it goes down is not level. What should we do?

Asked August 18, 2017 by a homeowner in Garages and Outbuildings (Victor Bouchard)

The garage door spring broke yesterday. Only one spring broke but both had to be replaced per Home Depot. Now the door will go up and down but when down, one side it about two inches off the floor of the garage where the other side is down completely. Is it just trial and error on adjusting the cable from the spring to the garage frame?

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    VNOC Handy ServicesContractorAugust 27, 2026

    It sounds like your garage door may need some adjustments after replacing the springs. When one side of the door is not level, it typically indicates that the cables or the tracks might need realignment.

    First, ensure that the door is completely closed and examine the tracks for any bends or obstructions. If the tracks are clear and straight, the next step is to check the cables. You can adjust the tension on the cables to help level the door. However, this can be tricky and requires some caution since the springs are under tension.

    If you're not comfortable making these adjustments yourself, I recommend hiring a licensed garage door technician. They can safely adjust the cables and ensure that the door operates smoothly. The cost for hiring a professional can range from $100 to $300, depending on your location and the complexity of the job.

    As a next step, I suggest getting 2-3 local quotes on Handyman.com to find a reliable pro who can assess and fix the issue.

    — Assisted answer

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