It sounds frustrating to deal with password issues and lack of support. Here are a few steps you can take to resolve this:
1. Double-check your email: Sometimes, password reset emails can end up in the spam or junk folder, so make sure to look there.
2. Try different browsers or devices: Occasionally, website issues can be browser-specific. Switching to a different browser or device might help you access the reset function.
3. Clear your cache and cookies: This can resolve issues caused by outdated or corrupted data in your browser.
4. Look for alternative contact methods: While there may not be a phone number listed, check the website for a live chat option or social media channels where you might get a quicker response.
5. If you continue to have trouble, consider using another service that meets your needs. Sometimes, switching can save you time and hassle.
If you decide to stick with this service, keep trying to reach them, as they may eventually respond. Good luck!
— Assisted answer