Full betaYou're using the new Handyman.com — rebuilt for contractors. Send feedback

1answer
3.4kviews

I've been trying to request service but it keeps saying there is a problem with my address or phone number. All is correct but it keeps bouncing me back to edit.

Asked August 12, 2016 by a homeowner in Other (Helen Barkley)

You need a "website help" option here. You're losing customers because we cannot use the website.

Share:

Join this discussion

Contractors reply here; homeowners use HomeManager.

1 reply

Sort:
  • V
    VNOC Handy ServicesContractorAugust 29, 2026

    It sounds frustrating to deal with website issues when trying to request service. Here are a few steps you can take to resolve the problem with your address or phone number:

    1. Double-check your entries: Ensure there are no typos in your address or phone number, including spaces or incorrect formats. Sometimes, even a small error can cause a system to reject the information.

    2. Try a different browser or device: Sometimes, website issues can be browser-specific. Try accessing the site from a different browser or even a mobile device to see if that resolves the problem.

    3. Clear your cache: If you’re using a web browser, clearing your cache and cookies can often fix loading issues.

    4. Contact customer support: If the problem persists, reach out to customer support directly. They can often assist you in resolving technical issues and may be able to take your request manually.

    5. Use Handyman.com: If you're still having trouble, consider getting 2–3 local quotes on Handyman.com directly. This way, you can bypass the website issue and get the services you need.

    — Assisted answer

Loading…