It sounds like you might be experiencing a technical issue with the submission process on the platform. Here are a few steps you can take to troubleshoot the problem:
1. **Check for Required Fields**: Ensure that all required fields are filled out completely. Sometimes, missing information can prevent submission.
2. **Browser Compatibility**: Make sure you are using a compatible web browser. Try clearing your cache or using a different browser to see if that resolves the issue.
3. **File Size and Format**: If you are uploading documents or images, double-check that they meet any specified size and format requirements.
4. **Internet Connection**: A weak or unstable internet connection can interrupt the submission process. Ensure your connection is stable.
5. **Contact Support**: If none of these steps work, consider reaching out to the platform's customer support for assistance. They can provide specific guidance based on your situation.
If you're still having trouble, getting in touch with support is the best next step to resolve your submission issue.
— Assisted answer